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What our customers say


Praise from BlackSpider customers

Here’s a representative sample of the kind of comments we receive back from business customers on the quality of BlackSpider and how these organisations find working with the BlackSpider team. We believe they testify to the strength of our claims, and the confidence you can have in the reliability and effectiveness of our service.


 

“The IT team used to spend between one and two hours a day cleaning email, but this has gone down to less than one hour a week.”

“On a single day BlackSpider’s heuristic technology caught 400 copies of a new virus on the day of its release.”

 

 

 
shoosmiths
"I am confident that we have a world-class best-practice solution with BlackSpider MailControl."

 

 

 

World of TUI logo

"The roll-out of BlackSpider’s service for 7,000 mailboxes was completed very quickly. And it offers a first-class reporting service."
 

 

 

"Since implementing BlackSpider we have seen a great reduction in unwanted emails. The transition to the service was seamless to our end users, which is very important to an organisation of our size. (10,000 users)"

 

 

Allianz
"Our international group of companies can now realise the considerable cost savings of using BlackSpider’s email security services. As well as increasing their IT security and gaining time that allows them to concentrate again on their IT core responsibilities."
 

 

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"BlackSpider MailControl is one of the best purchasing decisions we have made in the last few years. It is a great product which has made a huge difference to both the IT department and our 4,500 users alike. It has reduced the time IT spends on administration from 4-5 hours per day to 4-5 minutes. I would have no hesitation in recommending it to anyone."

 

 

Accelrys
"With BlackSpider MailControl, we have implemented a solution that supports the diverse needs of our users and frees up IT resources. By reducing the volume of email traffic, we have also seen a struggling IT infrastructure return to high levels of performance, removing the need to upgrade the network infrastructure."

 

 

Misys talks to CNBC's World Business News program about the impact of spam on his organisation and the benefits that BlackSpider MailControl has brought to Misys. View video clip: Quicktime (12MB .avi) or Windows Media (1.9 MB .wmv)

"We have chosen not to pay the price for delivery and storage of unsolicited email. With BlackSpider, we have achieved results that no amount of anti-spam legislation could be expected to deliver."

 

 

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“With BlackSpider we have consolidated our email security solutions, provided an increased quality of service to our staff and reduced our costs, in fact MailControl is well on the way to paying for itself already.”

 

 

"When we selected BlackSpider we wanted a service that stopped all spam and viruses before they reached our network and that is exactly what we got."

 

 

"I like the fact that BlackSpider's MailControl uses four anti-virus technologies."
"The good thing about BlackSpider is that we can easily manage our email security policies. Some people get more spam than others, and MailControl allows us to have different polices for different groups of users."

 

 

 
“The main reasons for moving to BlackSpider were the extensive administration features and end-user self-service options, and the flexibility to add users and domains mid-contract. Now we stay in control and any changes we make to our email security policy are immediate.”

 

 

"BlackSpider MailControl has saved us so much time previously spent deleting hundreds of unwanted spam and viruses."

 

"Spam was having a significant impact on the efficiency of our business in terms of wasted employee time and bandwidth. MailControl Spam removed these unwanted emails, without the need for any additional hardware or software."

 

 

"BlackSpider MailControl offers a unique solution to spam and virus prevention. It has a high level of user control and reporting that differentiates it from anything else on the market."

 

 

"BlackSpider have proven themselves an effective barrier to the evolving threat of unsolicited email. Their approach fits well with our desire to help customers lighten the burden of unwanted email and keep their business secure."

 

"The unique reporting feature that enables end-users to manage their own spam put BlackSpider MailControl in a league of its own.”

 

 

 

"BlackSpider MailControl is flexible, cost effective and provides the high level of protection we require."

"....has allowed us to free up valuable internal resource for other projects as time spent managing email has now fallen"

 

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"The benefit of the service is that it is constantly updated 24 x 7 - something we can't compete with internally."

 

 

Totemic
"All expectations for the BlackSpider MailControl service have been exceeded. It is an easy way to get rid of spam and viruses and is great value for money."

 

 

"The increase in spam our users were receiving had dented the confidence in our email system. We wanted a system that we wouldn't have to think about; something that would run quietly in the background with no extra management costs, that would protect us from email viruses and stop the spam. I didn't ever imagine the system could stop as much spam as it does.”

 

 

"BlackSpider MailControl looks after itself; we spend a negligible amount of time managing the service. It’s given us an extra level of network protection that we couldn’t do without."

 

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"Between 85% and 90% of our email is spam. This is way above the industry average, but I don't think it will be long until this level of spam becomes the norm for everyone. MailControl is fantastic and the BlackSpider team is always very quick to respond. A great service with great support."

 

 

"BlackSpider MailControl saves our IT organisation around 2 hours each day."

 

 

 



Customers include:
SC Magazine Best Buy
SC Magazine Best Buy
"Very good management front-end with great reporting."
Technology Report
WestCoast Labs independent report on BlackSpider MailControl.